Terms and Conditions p111 — Platform Terms of Use

1 Eligibility & Registration

Access to the p111 platform is limited to individuals who meet all of the following eligibility criteria. p111 reserves the right to request proof of eligibility at any time and to suspend an account pending verification if any doubt arises.

• Aged 21 years of age and above on the date of registration.
• Being located in a jurisdiction where access to online gaming platforms is permitted or not explicitly prohibited.
• Not included on any self-exclusion or gaming ban list issued by any relevant authority.
• Have full legal capacity to enter into binding agreements.
• Not acting in the capacity of an agent, representative, or on the instructions of any third party.

During the registration process, you are required to provide accurate, complete, and current information. Any false or misleading information may result in account termination without compensation. p111 is not responsible for any consequences arising from inaccurate registration information provided by the user.

2 User Account

Your p111 account is personal and non-transferable. You are fully responsible for all activities that occur under your account, whether carried out by you or by any third party who gains access due to your negligence.

• Please ensure your account password is always kept secure and never shared with anyone.
• Notify p111 immediately through our customer support channels if you suspect any unauthorized access to your account.
• P111 will never ask for your password via email, Telegram, WhatsApp, or any communication channel outside the platform.
• Users are responsible for ensuring their account profile information remains up to date and accurate at all times.

Accounts that have been inactive for more than 12 consecutive months may be subject to a monthly administrative fee of RM5 or equivalent until the account balance reaches zero or activity resumes. p111 will send a notification to your registered email before any charges are applied.

3 Deposits & Payments

P111 supports a variety of safe and popular deposit methods in Malaysia. All deposits are processed through payment channels that are secured and verified by authorised third parties.

P111 does not charge any processing fees on deposits. Any fees imposed by your financial institution or digital wallet provider are beyond p111's control and must be resolved directly with the relevant party. All deposits must come from legitimate funding sources and be made in the name of the same registered user.

4 Fund Withdrawal

Withdrawals from your p111 account are processed in accordance with the policies and procedures set by the platform. All withdrawal requests are subject to standard security checks before approval.

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals can only be made to a bank account or digital wallet verified under the same player's name.
• Players must fully complete the KYC process before their first withdrawal request can be processed.
• Successful withdrawals are processed within 15 minutes to 24 hours depending on the payment method and verification requirements.
• P111 reserves the right to request additional supporting documents for withdrawals exceeding certain limits.

If any discrepancy or suspicious activity is detected, p111 reserves the right to suspend the withdrawal pending the completion of an investigation. In such cases, our security team will contact you via your registered email or support channel.

5 Bonuses & Promotions

P111 offers a variety of bonuses and promotions from time to time to reward our loyal players. All bonuses are subject to specific terms stated on their respective promotions pages, as well as the following general terms:

• Each bonus has wagering requirement that must be met before winnings from that bonus can be withdrawn.
• The Welcome Bonus may only be claimed once per newly registered user.
• Bonuses may not be combined with other promotions unless explicitly stated otherwise.
• Bonus value that has not met the wagering requirements cannot be withdrawn as cash.
• P111 reserves the right to void bonuses and any associated winnings if there is evidence of bonus abuse or fraud.
• The validity period for each bonus is 7 calendar days from the activation date, unless stated otherwise.

6 Game Rules

All games available on the p111 platform operate according to their respective game rules, which can be found within the game interface itself. The following are general principles that apply to all games:

• All game outcomes are determined by the system Random Number Generator (RNG) that has been certified by an accredited independent auditing body.
• The outcome of completed games is final and may not be disputed unless verifiable evidence of a technical failure exists.
• In the event of a technical disruption or connection failure during an active game, p111 will process the resolution based on the last saved server record.
• Attempting to manipulate, hack, or cheat the gaming system is a serious violation that will result in immediate account termination.
• The use of automated software (bots), scripts, or third-party tools that provide an unfair advantage is strictly prohibited.

7 Player Conduct

P111 expects all players to be respectful and responsible while using our platform, including in interactions with other players and our customer support team.

The following behaviour is strictly prohibited on the p111 platform:

• Profane, threatening, or abusive language in any communication channel on the platform.
• Attempting to commit fraud, money laundering, or any other illegal activity.
• Sharing your account or allowing others to use it.
• Spreading false or misleading information about p111 to other players.
• Any form of collusion between players to gain an unfair advantage in games.

8 Security & KYC

As part of p111's commitment to safe and responsible operations, all players are required to complete the Know Your Customer (KYC) process before making their first withdrawal.

Documents that may be requested during the KYC process include:

• A clear and valid copy of your Malaysian identity card (MyKad).
• Proof of current address (utility bill or bank statement dated within the last 3 months).
• Proof of the payment method used (screenshot or statement).
• If required: additional supporting documents at the discretion of the p111 security team.

All submitted documents are protected under p111's Privacy Policy and stored with full encryption. Documents will not be shared with third parties without your consent unless required by law. The KYC process is typically completed within 24 business hours after all required documents have been fully submitted.

9 Privacy & Data Protection

P111 takes player privacy very seriously. The collection, processing, and storage of your personal data is fully governed by Privacy Policy our separate policy, which forms part of these Terms and Conditions.

In short, p111 only collects data necessary for platform operations, legal compliance, and improving the user experience. We do not sell or rent your personal data to third parties for marketing purposes. All data is stored on servers protected to the highest industry security standards.

You have the right to request access to, correction of, or deletion of your personal data by contacting our support team. Such requests will be processed within 30 business days in accordance with applicable legal requirements.

10 Limitation of Liability

To the extent permitted by applicable law, p111 shall not be liable for any indirect, consequential, special, or exemplary losses or damages arising from the use of our platform, including but not limited to:

• Loss of anticipated profits, revenue, or income.
• Loss of data or information.
• Damages arising from service disruptions, maintenance, or technical failures beyond p111's control.
• Actions or omissions by third parties, including payment service providers.

P111's maximum total liability to you under any circumstances shall not exceed the net amount you have deposited onto our platform in the 12 months preceding the date the claim arose.

11 Account Termination

Either you or p111 may terminate the account at any time with reasonable notice, subject to the following conditions:

Termination by Player:

• You may request account closure at any time by contacting our customer support team.
• Any valid account balance will be returned after all outstanding bonus wagering requirements are cancelled.
• The account closure process typically takes 3–5 business days.

Termination by p111:

• P111 reserves the right to terminate or suspend accounts without notice in the event of a breach of these Terms and Conditions.
• Termination may also occur for legal compliance reasons or upon instruction from the relevant authorities.
• In cases of confirmed fraud or illegal activity, p111 reserves the right to forfeit all funds in the relevant account and disclose the necessary information to the relevant authorities.

12 Terms Amendment

P111 reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice being required. However, we endeavour to inform players of any significant changes through:

• In-platform notifications upon login.
• Email to the address registered on your account.
• Announcements on the p111 platform home page.

The latest version of these Terms and Conditions is always available on the /terms-conditions. Your continued use of the p111 platform after any changes take effect will be considered acceptance of the amended terms. It is your responsibility to review this page periodically to ensure you remain compliant with the latest version.

If you disagree with any amendments made, you have the right to terminate your account before the changes take effect without any penalty. Valid funds will be returned in accordance with the standard account termination procedure.