Data Protection

Privacy Policy p111 — Data Protection Personal You

At p111, your privacy is not merely a legal obligation — it is a core value we uphold. This document clearly explains how we collect, use, store, and protect your personal data as an online casino player in Malaysia. We believe transparency is the foundation of trust.

Updated: January 2026  |  Version 2.4
p111 Data Protection Commitment All personal data you provide to p111 is protected with SSL 256-bit encryption and stored on servers that comply with international security standards. We do not sell or rent your data to third parties.

How p111 Protects Data You

Six core principles that underpin p111's privacy policy and ensure the personal data of Malaysian players is always protected.

High-Level Encryption

All data transmitted between your device and p111's servers is protected with SSL 256-bit encryption — the same standard used by leading banking institutions in Malaysia.

No Data Sales

P111 has never and will never sell, rent, or share your personal data with third parties for marketing or commercial purposes without your explicit consent.

Minimum Data Collection

We only collect data that is strictly necessary for platform operations, legal compliance, and improving the user experience. No excess data is collected without clear justification.

Full Control By You

You have the full right to access, correct, or request deletion of your personal data at any time. Our privacy team is ready to assist within 30 business days.

Secure & Trusted Servers

Your data is stored in certified data centres with multi-layered physical and digital protection. Our systems undergo regular security audits by accredited independent bodies.

Immediate Breach Notification

In the event of any security incident involving your data, p111 is committed to notifying you within 72 hours of detection, in line with international best practices.

Privacy Policy Complete p111

This Privacy Policy ("Policy") describes p111's privacy practices regarding the collection, use, disclosure, and protection of your personal information when you use our online casino platform at p111.vin. This policy applies to all registered users and visitors of our website. By using the p111 platform, you agree to the terms set out in this Privacy Policy.

1 Information We Collect

P111 collects several categories of personal information from you to ensure our platform operates safely, efficiently, and in compliance with applicable legal requirements in Malaysia. We are committed to collecting only the information that is strictly necessary.

Data Categories Example Information Purpose of Collection
Identity Information Full name, MyKad number, date of birth Identity verification (KYC), legal compliance
Contact Information Email address, phone number Account communications, security notifications
Financial Information Bank account number, transaction records Deposit and withdrawal processing
Technical Data IP address, device type, web browser Security, fraud detection, analytics
Gaming Data Betting history, wins, session duration Account management, responsible gaming
Cookies & Logs Session cookies, access logs, user preferences Enhanced user experience
Direct-Source Data Collection: Most of the information we collect is provided directly by you during registration, platform use, or when communicating with our support team. Technical data is collected automatically when you access our platform.

We may also receive information about you from legitimate third-party sources, such as accredited identity verification service providers, for KYC compliance purposes. All information received from such sources will be stored and protected to the same standards as information collected directly from you.

2 How We Use Your Data

P111 uses the personal information collected for various purposes directly related to the operation of the platform and the services we offer to players in Malaysia. Every use of data is based on a clear legal basis.

  • Account Management: Creating, maintaining, and managing your user account, including secure login processes and two-factor authentication.
  • Transaction Processing: Processing deposits and withdrawals via DuitNow, Touch 'n Go eWallet, FPX, and other supported payment methods.
  • Legal Compliance: Fulfilling KYC obligations, anti-money laundering (AML) compliance, and applicable legal reporting requirements.
  • Platform Security: Detecting and preventing fraud, unauthorised access, game manipulation, and any other harmful activities.
  • Service Improvement: Analysing platform usage patterns to improve overall performance, design, and user experience.
  • Customer Support: Responding to enquiries, resolving issues, and providing players with the support they need.
  • Marketing Communications: Sending information about promotions and exclusive offers — only to users who have consented to receive them.
  • Responsible Gaming: Monitoring gameplay patterns to identify early signs of problem gambling and provide appropriate assistance.
You may withdraw your consent to receive marketing communications at any time by contacting our support team. Withdrawing this consent will not affect the processing of data required for the operation of your account.

3 Data Sharing & Disclosure

P111 does not sell, rent, or disclose your personal data to third parties for commercial gain. However, in the following limited situations, data sharing may be necessary:

  • Trusted Service Providers: We share data with carefully selected service partners, such as payment processors, identity verification service providers, and technology infrastructure providers — only to the extent necessary for them to perform services on behalf of p111.
  • Legal Requirements: p111 will disclose personal data when required by law, court order, or direction from a competent authority.
  • Fraud Prevention: In cases of confirmed fraud or illegal activity, relevant information may be shared with the appropriate law enforcement agencies.
  • Business Transfers: Should p111 undergo any corporate restructuring, user data may be transferred to a successor entity, provided that the same level of protection is maintained.
What We Will Never Do: p111 will never sell user lists, share personal data with third-party advertisers, or disclose your information to any party without a valid legal basis or your explicit consent.

All third parties we work with are subject to strict data protection agreements. They are only permitted to use shared data for the specifically stated purpose and are not allowed to use it for any other purpose.

4 Data Storage & Security

P111 implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

  • 256-bit SSL Encryption for all data transmitted between your device and our servers.
  • Encryption of data at rest — sensitive personal data stored on our servers is encrypted using AES-256 algorithms.
  • Layered Access Controls — only authorised personnel have access to users' personal data, and every access is logged for audit purposes.
  • 24/7 security monitoring by an automated threat detection system reinforced with periodic manual reviews.
  • Independent security audits conducted periodically by accredited third-party bodies.
  • Incident response plan to ensure any security breach is addressed swiftly and effectively.

Your personal data will be retained for as long as necessary to fulfil the purposes stated in this Policy, or for the period required by applicable law. For closed accounts, core data will be retained for a minimum of 7 years for legal compliance and financial audit purposes, after which it will be securely deleted or anonymised.

While we take all reasonable precautions, no digital security system can guarantee absolute safety. We encourage you to also protect your account by using a strong password and never sharing your login credentials with anyone.

5 Cookies & Tracking Technologies

P111 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies (Required): Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled as they are essential to platform operation.
  • Performance Cookies: Collecting data on how users interact with our platform, such as the most frequently visited pages and reported errors. This information is used to improve platform performance.
  • Functional Cookies: Allowing the platform to remember your preferences such as language, display currency, and game preferences to deliver a more personalised experience.
  • Analytics Cookies: Helping us understand platform usage patterns in an aggregated and anonymised form for continuous improvement purposes.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and your experience on the p111 platform. For detailed guidance on managing cookies in popular browsers, please refer to your browser's help documentation.

p111 does not use third-party tracking cookies for targeted advertising purposes. All cookies we use are solely for the operation and improvement of the p111 platform.

6 Your Rights

As a registered p111 user in Malaysia, you have the following rights regarding your personal data. p111 is committed to respecting and facilitating the exercise of these rights:

Right of Access

Requesting a copy of the personal data we hold about you at any time.

Right to Rectification

Requesting correction of any inaccurate or incomplete data.

Right to Erasure

Requesting deletion of your personal data, subject to legal obligations.

Right to Object

Objecting to the processing of your data for direct marketing purposes.

Right to Data Portability

Receiving your data in a machine-readable format for portability.

Right to Restrict Processing

Requesting that we restrict how we use your data in certain situations.

To exercise any of the above rights, please contact our privacy team through the available customer support channels. We will process your request within 30 business days. In complex cases, this period may be extended to 60 business days, and we will notify you should this occur.

7 Children's Data

P111 is a platform strictly for adults aged 21 and above. We do not knowingly collect any personal information from individuals under the age of 21. Our registration process is specifically designed to ensure that only eligible adults can register and use our platform.

If you believe your child has registered on our platform without authorisation: Please contact our support team immediately. We will investigate the matter, terminate the relevant account, and delete all associated data within 48 hours of verification.

Parents and guardians are encouraged to use parental control software on shared devices to prevent unauthorised access by children to online gaming platforms. p111 fully supports efforts to prevent underage gambling and works with relevant organisations toward this goal.

8 International Data Transfers

In the context of p111's global platform operations, your personal data may be transferred to, stored in, or processed in countries other than Malaysia. This may occur when the service providers we use operate in other countries.

When your personal data is transferred outside Malaysia, p111 ensures that adequate protection is provided through one of the following mechanisms:

  • Data transfer agreements compliant with recognised data protection standards.
  • Adequacy assessment confirming that the recipient country has equivalent data protection laws.
  • Standard data protection clauses approved by the relevant regulatory authority.
  • Your explicit consent after being informed of the potential risks.
Although your data may be processed outside Malaysia, the level of protection provided will be no less than what you enjoy under applicable Malaysian data protection laws.

9 Changes to This Policy

P111 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform enhancements. Any significant changes will be communicated to you via:

  • Notifications prominently displayed on the platform's login page.
  • An email to the address registered on your account at least 14 days before the changes take effect.
  • Announcements on the p111.vin homepage.

The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. Your continued use of the p111 platform after any changes to this Policy take effect will be deemed acceptance of the updated terms. It is your responsibility to review this Policy periodically.

Previous versions of this Privacy Policy are kept in our archive and can be requested through the customer support team if needed for reference or legal purposes.

10 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our personal data handling practices, the p111 privacy team is ready to assist you through various support channels:

Live Chat Available 24/7 within the p111 platform
Telegram Contact our agents directly

Our privacy team's typical response time is within 1–3 business days for general inquiries, and up to 30 business days for formal data rights requests. We are committed to addressing every inquiry seriously and providing clear, satisfactory responses.

FAQ Privacy Policy p111

Answers to the most frequently asked questions by Malaysian players about privacy and personal data protection at p111.

No, absolutely not. p111 has never and will never sell, rent, or disclose your personal data to third parties for commercial or marketing purposes. Your data is only shared in very limited situations — such as with service providers who help us operate the platform, or when required by law. All third parties we work with are subject to strict confidentiality agreements.

You may request a copy of the personal data we hold about you by contacting the p111 support team via Live Chat on the platform or by email at [email protected]. Please clearly state that you wish to make a Subject Access Request. We will process your request within 30 business days and provide the requested information in a readable format.

Following account closure, p111 retains your basic data for a minimum of 7 years to fulfil legal obligations, including financial reporting and AML compliance requirements. After this period, your data will be permanently deleted or anonymised. Data not required for legal purposes will be deleted earlier once it is no longer relevant.

In the event of a security incident involving your personal data, p111 is committed to notifying you within 72 hours of the incident being detected. Notification will be sent to your registered email and will describe the type of data involved, the potential impact, and the steps we are taking to address the situation and protect your account.

Yes, you have the right to request the deletion of your personal data. However, please note that this right is not absolute — there is certain data we are legally required to retain under Malaysian law, such as financial records and KYC data. Data not subject to legal retention obligations will be deleted within 30 business days of your request being received and verified.

Your Data Is Safe. Now It's Time to Play with Confidence

With a robust and transparent personal data protection system in place, you can enjoy the best online casino experience at p111 with complete confidence. Register a free account today and see the difference for yourself.

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